FAQs


HOW TO PLACE A SPECIAL CUSTOM ORDER?

Every single piece of our collection is already special mainly because of our Customers, anyhow our artisans on request will customize the products. If interest do no hesitate to contact our Customer Service (customerservice@jennifertattanelli.com), which will provide you with more information on the feasibility and cost of your special order.


WHERE ARE JENNIFER TATTANELLI's PRODUCT MANUFACTURED?

Our products are produced in our Atelier located in Italy, mainly in the Tuscany region. In our Atelier, the choice of finest materials, experienced craftsmen and the extreme care devoted to all manufacturing phases of our items, perpetuate and renew our tradition of excellence and refinement.


WHICH IS THE DIFFERENCE BETWEEN "MADE TO ORDER" and "READY FOR SHIPPING" PRODUCTS?

We are a CUSTOM MADE oriented company since 1971 and are proud to craft all our products in our Atelier. "MADE TO ORDER" products will be crafted based on the customer requirements and measuraments while "READY FOR SHIPPING" products are already available and will be delivered to the customer as fast as we can. We will send you an e-mail to let you know when your product is ready for the shipping.

DO YOU SHIP TO MY COUNTRY?

We ship worldwide with UPS. If the Country where you live is not yet available in the shipping process please email us and we will find a solution for your request. The shipping cost is shown on the checkout page.